At Fortune Home, we strive to provide a seamless booking experience. This Refund & Cancellation Policy outlines the conditions under which cancellations and refunds are processed.
Guests who cancel their booking more than 7 days before the scheduled check-in date may be eligible for a refund after applicable payment gateway and processing charges are deducted.
Bookings cancelled within 7 days of the scheduled check-in date may be subject to cancellation charges, and refunds may not be guaranteed.
If a guest fails to arrive on the scheduled check-in date without prior notice, the booking will be treated as a No-Show and no refund will be provided.
Eligible refunds will be processed through the original payment method used during booking.
Refund processing timelines may vary depending on banks, payment gateways, and financial institutions.
Generally, approved refunds are processed within 7–15 business days.
Refunds may not be applicable in the following situations:
Booking modifications, including date changes or stay extensions, are subject to availability and management approval.
Additional charges may apply based on revised booking requirements.
Fortune Home shall not be held responsible for cancellations, delays, or disruptions caused by events beyond reasonable control, including:
Refunds in such cases will be handled at management discretion and in accordance with applicable laws.
For cancellation or refund-related inquiries, please contact:
Fortune Home
📞 8750239000, 8750238000, 8750237000
🌐 www.fortunehomeserviceapartment.com
📧 Please contact us through our official website contact form or registered business email for refund assistance.
